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SHIPPING & RETURNS
SHIPPING POLICY
We aim to make your shopping experience as smooth as possible.
Orders are processed before dispatch, and delivery times may vary depending on the product, destination and fulfilment location.
Estimated delivery times are shown where available and should be considered estimates rather than guaranteed delivery dates. Please note that some items in the same order may be shipped separately and may arrive in different parcels.
Once your order has been dispatched, tracking information will be provided where available.
Please ensure that your delivery details are correct before completing your purchase. The Beauty Edit UK cannot be held responsible for delays caused by incorrect or incomplete delivery information provided at checkout.
Occasionally, deliveries may be affected by circumstances outside our control, including carrier delays, customs processing or periods of high demand. If you have any questions about your order, please contact us and we will be happy to help.
RETURN & EXCHANGE POLICY
We hope you love your Beauty Edit UK order. However, if you change your mind, you may request a return within 14 days of receiving your order.
To request a return, please contact us before sending any item back. We will provide you with the appropriate return instructions. Please do not return products to the address shown on a parcel without contacting us first, as our products may be fulfilled from different locations.
Returned items must be unused and, where applicable, unopened and in their original packaging. For health and hygiene reasons, certain sealed beauty, skincare, cosmetic and personal-care products cannot be returned once the seal has been broken, except where the item is faulty, damaged or not as described.
Once a return has been approved, the item should be sent back within 14 days of notifying us of your decision to cancel. Refunds will be processed to the original payment method after the returned item has been received, or after you provide evidence that it has been sent back, as applicable.
If your order arrives damaged, faulty, incorrect or not as described, please contact us as soon as possible with your order details and, where appropriate, photographs of the item so that we can help resolve the issue.
This policy does not affect your statutory rights under applicable UK consumer law.